About Us
Innovative products for your unique needs
Digital Telecare
what we do
Putting Care, Comfort, and Connection First
At Careline Care, we believe that everyone deserves to feel safe, supported, and independent in their own home. For over a decade, we’ve been helping individuals and families across the UK find peace of mind through our 24/7 personal alarm and response services.
Every call we answer is a chance to offer reassurance, empathy, and a genuine human connection. Our trained response team is always ready to help whether it’s an emergency, a simple check-in, or just a friendly voice on the line.
We combine modern technology with a caring human touch, ensuring you’re never alone when you need support most.
Our Promise:
1. 24/7 support from our friendly UK-based team
2. Fast, reliable response whenever help is needed
3. Honest, flexible plans with no hidden fees
what we do
About Careline Care
With over 25 Years experience in the Life Line industry, Careline Care provide a full range of Digital solutions.
Explore our full range of Products today
Fully video-enabled to the UK’s first Digital Telecare platform
With you 365 days a year!
Stay healthy with our services.
24/7 TSA Acredited monitoring centre
Careline Care
Why Choose Us
Making Innovative Systems
We’re creating smart, easy-to-use lifeline systems designed to keep you safe and connected. With our 24/7 UK-wide GPS monitoring, help is always just one press away, giving you confidence and peace of mind wherever you are.
Careline Equipment
We only use high-quality, trusted Careline equipment from leading UK providers. If your system ever develops a fault, we’ll contact you straight away and, if needed, send one of our friendly engineers to fix it at home.
Our Partners
We work with one of the UK’s most reliable Careline response teams. All our monitoring is handled by a TSA (Telecare Services Association) regulated call centre, ensuring professional care and fast response every time.
Happy to Help
If you have any questions or need more information, call us on 0808 16 91145. Our friendly team is always happy to help, and we’re here to make things easier for you whenever you need us.
01
Cost of Home Accidents
Statistics show that the cost to society of UK home accident injuries has been estimated at £45.63billion (£45,630million) annually*. The number of people aged 65+ is projected to rise by over 40 percent (40.77%) in the next 17 years, to over 16 million. * Source: ROSPA
02
National population projections
National population projections for the UK show that 3.64 million people in the UK aged 65+ live alone. This is 32% of all people aged 65+ in the UK. *Office for National Statistics, 2015 **Source: Labour Force Survey
01
90% of people Live independently
More than 90% of people say they wish to live independently in their own homes for as long as they possibly can*. For today’s Telecare users, they can be assured of total peace of mind, knowing that help is always available, 24hrs a day, 7 days a week. Statistics show that each year in the UK there are some 3,163,000 home accidents involving males, and 2,548,000 accidents involving females of all ages. Older women are involved in home accidents than older men, partly due to the larger proportion of women in the older population. *Source: Tynetec
02
Home accidents
Statistics show that men aged 65–74 are involved in 89,000 home accidents a year, and women aged 65–74 are involved in 157,000 home accidents a year. This trend increases among older age groups. Men aged 75 and over are involved in 102,000 home accidents a year. Women aged 75 and over are involved in 303,000 home accidents a year*. More accidents happen at home than anywhere else. Every year there are approximately 6,000 deaths as the result of a home accident. Falls are the most common accidents, which can cause serious injury at any time of life. The risk increases with age More women than men over the age of 65 die as the result of an accident in the home. *Source: National Archives
Careline Care
Why Choose Us
Making Innovative Systems
Statistics show that up to 3,000 falls are recorded every day in the UK. Therefore, more and more over 65’s are choosing to have a Lifeline System installed into their homes, as a way of quickly contacting the outside world in a time of need. We are an innovator in providing a digital GPS location-based 24*7 UK-Wide monitoring service, which is available to all of our Customers, to provide you with peace of mind and support when you require it.
CareLine equipment
We use one of the leading providers of CareLine equipment, ensuring every aspect of the service we supply is to the highest possible standard. If one of your Systems has a fault, we will contact you to rectify the issue and will send one of our dedicated Engineers to your house if required (full terms and conditions will be detailed in your contract, and are available on demand). We provide all of our Customers with the highest possible service on a personal basis.
Our partners
To bring you the best possible service, we are Partners with one of the leading CareLine response teams in the UK, which means all of our monitoring is carried out by a full TSA (Telecare Services Association) regulated call handling centre
Happy to help
If you have any questions, or require any further information or assistance, please feel free to call us on 0808 16 91145 and one of our friendly team members will be happy to help, We’re always here to make things easier for you!