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About Us

Innovative products for your unique needs

Innovative products for your unique needs

Digital Telecare

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    An older couple smiling together on a park bench
    Here for you 24/7Day and night, all year
    What we do

    Putting Care, Comfort, and Connection First

    At Careline Care, we believe that everyone deserves to feel safe, supported, and independent in their own home. For over a decade, we’ve been helping individuals and families across the UK find peace of mind through our 24/7 personal alarm and response services.

    Every call we answer is a chance to offer reassurance, empathy, and a genuine human connection. Our trained response team is always ready to help whether it’s an emergency, a simple check-in, or just a friendly voice on the line.

    We combine modern technology with a caring human touch, ensuring you’re never alone when you need support most.

    Our promise to you

    • 24/7 support from our friendly UK-based team
    • Fast, reliable response whenever help is needed
    • Honest, flexible plans with no hidden fees
    Who we are

    About Careline Care

    25+years of experience in the Lifeline industry

    Careline Care provides a full range of digital solutions to help you live safely and independently at home.

    Fully video-enabled, on the UK’s first Digital Telecare platform
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    Explore our full range of products today
    what we do

    About Careline Care

    With over 25 Years experience in the Life Line industry, Careline Care provide a full range of Digital solutions.

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    Explore our full range of Products today

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    Fully video-enabled to the UK’s first Digital Telecare platform

    With you 365 days a year!

    Stay healthy with our services.

    24/7 TSA Acredited monitoring centre 

    Contact Us0808 169 1145
    Careline Care

    Why Choose Us

    Making Innovative Systems

    We’re creating smart, easy-to-use lifeline systems designed to keep you safe and connected. With our 24/7 UK-wide GPS monitoring, help is always just one press away, giving you confidence and peace of mind wherever you are.

    Careline Equipment

    We only use high-quality, trusted Careline equipment from leading UK providers. If your system ever develops a fault, we’ll contact you straight away and, if needed, send one of our friendly engineers to fix it at home.

    Our Partners

    We work with one of the UK’s most reliable Careline response teams. All our monitoring is handled by a TSA (Telecare Services Association) regulated call centre, ensuring professional care and fast response every time.

    Happy to Help

    If you have any questions or need more information, call us on 0808 16 91145. Our friendly team is always happy to help, and we’re here to make things easier for you whenever you need us.

    01

    Cost of Home Accidents

    Statistics show that the cost to society of UK home accident injuries has been estimated at £45.63billion (£45,630million) annually*. The number of people aged 65+ is projected to rise by over 40 percent (40.77%) in the next 17 years, to over 16 million. * Source: ROSPA
    02

    National population projections

    National population projections for the UK show that 3.64 million people in the UK aged 65+ live alone. This is 32% of all people aged 65+ in the UK. *Office for National Statistics, 2015 **Source: Labour Force Survey
    01

    90% of people Live independently

    More than 90% of people say they wish to live independently in their own homes for as long as they possibly can*. For today’s Telecare users, they can be assured of total peace of mind, knowing that help is always available, 24hrs a day, 7 days a week. Statistics show that each year in the UK there are some 3,163,000 home accidents involving males, and 2,548,000 accidents involving females of all ages. Older women are involved in home accidents than older men, partly due to the larger proportion of women in the older population. *Source: Tynetec
    02

    Home accidents

    Statistics show that men aged 65–74 are involved in 89,000 home accidents a year, and women aged 65–74 are involved in 157,000 home accidents a year. This trend increases among older age groups. Men aged 75 and over are involved in 102,000 home accidents a year. Women aged 75 and over are involved in 303,000 home accidents a year*. More accidents happen at home than anywhere else. Every year there are approximately 6,000 deaths as the result of a home accident. Falls are the most common accidents, which can cause serious injury at any time of life. The risk increases with age More women than men over the age of 65 die as the result of an accident in the home. *Source: National Archives
    Careline Care

    Why Choose Us

    Making Innovative Systems

    Statistics show that up to 3,000 falls are recorded every day in the UK. Therefore, more and more over 65’s are choosing to have a Lifeline System installed into their homes, as a way of quickly contacting the outside world in a time of need. We are an innovator in providing a digital GPS location-based 24*7 UK-Wide monitoring service, which is available to all of our Customers, to provide you with peace of mind and support when you require it.

    CareLine equipment

    We use one of the leading providers of CareLine equipment, ensuring every aspect of the service we supply is to the highest possible standard. If one of your Systems has a fault, we will contact you to rectify the issue and will send one of our dedicated Engineers to your house if required (full terms and conditions will be detailed in your contract, and are available on demand). We provide all of our Customers with the highest possible service on a personal basis.

    Our partners

    To bring you the best possible service, we are Partners with one of the leading CareLine response teams in the UK, which means all of our monitoring is carried out by a full TSA (Telecare Services Association) regulated call handling centre

    Happy to help

    If you have any questions, or require any further information or assistance, please feel free to call us on 0808 16 91145 and one of our friendly team members will be happy to help, We’re always here to make things easier for you!
    An older couple outdoors checking a smartwatch together
    Facts and figures

    Why telecare matters

    • 90% of People Live Independently

      More than 90% of people want to live independently at home for as long as possible*. Telecare gives peace of mind that help is there 24 hours a day, 7 days a week. Each year the UK sees around 3,163,000 home accidents involving males and 2,548,000 involving females; older women have more, partly as there are more of them.

      Source: Tynetec

    • Cost of Home Accidents

      Home accident injuries cost UK society an estimated £45.63 billion a year*. People aged 65+ are projected to rise by over 40% in the next 17 years, to more than 16 million.

      Source: ROSPA

    • National Population Projections

      3.64 million people in the UK aged 65+ live alone, which is 32% of everyone in this age group.

      Source: Office for National Statistics, 2015 / Labour Force Survey

    • Home Accidents

      Each year, men aged 65 to 74 have 89,000 home accidents and women 157,000; for 75+, 102,000 and 303,000. Most accidents, especially falls, happen at home, causing around 6,000 deaths a year, and the risk rises with age.

      Source: National Archives